To setup a subscription you need to just pay your invoice and you will be automatically billed and charged every 30 or 45 days after that.

To Cancel your Subscription and close your account visit your account >

We don’t accept Cash App as a payment method on Salon IDM HQ. 

Why am I being charged for my website design?

We do not charge our clients any amount for a website design. Our clients will never receive a invoice for any website design provided by IDM.

Payments and Cancellations

Payments | Cancellations

Cancellation Policy – Cancellations are required at least 8 days before a Client’s next billing date by submitting a support ticket online. Client may not terminate this Agreement prior to the second billing. After the second billing date, Client reserves the right to cancel this Agreement with 8 days notice. Cancellations need to be processed and confirmed by our billing department. Cancel requests sent to employees outside of the billing department are not guaranteed.

We do not issue prorated refunds for cancellations received early in a billing period, but we will finish out the month(s) if requested (this includes multi-month plans where the Client has received a discount, however we will require the discounted price to be voided and be paid the difference before continuation of Service). No cancellations within 8 days of renewal. Any Client receiving paid advertising services commits to a minimum of 90 days, no refunds.



We accept all major credit cards as well as Cash App. 

Unfortunately, IDm does not offer refunds for using the services or software.

No. There are never any hidden charges when you use our services.

You can view a full history of your invoices in your client account. 

Yes. You can upgrade or downgrade between The Free and The Premium plan. Plans that have services cannot be refunded. They will continue through the end of the billing cycle.


No. You own your domain registrations for the full term you purchased them for, which is typically 1 to 3 years up to 10 years at a time.

However, if you cancel your Hosting plan within the first year and your registration included a free domain, you will be required to pay for the domain.

Yes, you can easily transfer your domain to a different web host at any time. To do this, simply log in to your IDm Hosting account and go to the Domains section. From there, you can click on the Manage button for the domain you want to transfer and then follow the instructions to point it to your new web host.

Once a domain is transferred, auto-renewed, or manually renewed, it is no longer possible to get a refund. This is because the domain registry updates its information to show that you are the owner for an additional year. Once this happens, there is no way to reverse the renewal.